PRUserve

PruBSN insan
August 8, 2018
 

BRINGING EVERYONE

UP TO SPEED

 

The Summary

All in all, the mobile application helped the sales agent improve their closing time for cases which resulted in a better experience for the customers as well. This is in turn also free up space in branches whereby the customer service representative could deal with actual customers. Overall this resulted in Prudential giving a better service to their customers from their agents servicing them to customer service at the branches.

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